Click on the 'Start' button
Click on 'All Programs'
In the list click on 'Windows Update'
In the window that opened you should see wording similar to "Most recent updates 7/21/2011" or a different date that is more than 6 months ago. More than 6 months past an update is needed.
Please use any of the following methods to contact Tech Support (Monday-Thursday - 8 - 4:30 p.m. - with lunch normally between noon and 1 p.m.) We recognize school breaks and holidays.